Tuktuk Content & Community Guidelines

Last updated: 1st Nov 2025

Tuktuk, operated by Sigler Digital Solution Pvt Ltd, is a social audio-calling and chat platform designed for friendly and respectful interaction. To keep Tuktuk safe and enjoyable for everyone, all users must follow these Guidelines, along with our[Terms & Conditions] and [Privacy Policy].

1. Be Respectful

Do not post, say, or share anything that is abusive, threatening, harassing, defamatory, or hateful toward others. Any form of bullying, stalking, or unwanted contact will result in suspension or removal.

2. No Nudity or Sexually Explicit Content

Pornographic, obscene, or sexually suggestive material — including profile photos, voice notes, or links — is strictly prohibited.

3. No Violence, Hate Speech, or Extremism

Content that promotes or glorifies violence, terrorism, self-harm, or hate against individuals or groups (based on religion, caste, gender, nationality, etc.) is not allowed.

4. No Illegal Activities

Do not use Tuktuk for scams, fraud, gambling, drug trade, money-laundering, or other activities prohibited under Indian law.

5. Protect Privacy

Do not share or request anyone’s personal information (phone numbers, addresses, bank details, photos, etc.) without consent. Recording or sharing private conversations without permission is strictly forbidden.

6. Intellectual Property

Upload or share only content you own or have rights to. Do not impersonate others or misuse brand names, photos, or copyrighted material.

7. Spam and Misinformation

Avoid mass messaging, fake promotions, or spreading false information. Do not use automation or fake accounts to manipulate traffic or engagement.

8. Reporting & Enforcement

If you encounter abuse or content that violates these Guidelines, use the “Report” feature or email us atsupport@tuktuk.space.

We may warn, restrict, or permanently ban accounts that break these rules. Serious violations may be reported to law-enforcement authorities.

9. Legal Compliance

Tuktuk complies with the Information Technology Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. We cooperate with law enforcement when legally required.

10. Grievance Officer

• Name: Emon Paul
• Email: grievance@tuktuk.space
• Address: Sigler Digital Solution Pvt Ltd, [Registered Office Address], India.

Complaints will be acknowledged within 24 hours and resolved within 15 working days.

Note

Repeated or serious violations may lead to permanent account termination and reporting to the authorities. Ignorance of these Guidelines or of Indian law shall not excuse non-compliance.

⚖️ RIGHT TO CHALLENGE & LEGAL CONSEQUENCES

In case any content you upload or post, or any activity you engage in, is reported by another user and removed from Tuktuk, we will notify you of such removal and the reasons for the same (where legally required).

If you believe your content was unfairly removed, you may raise an in-app appeal or write to us atsupport@tuktuk.space within 7 days of receiving the notification.

Tuktuk will review the matter and, at its sole discretion, determine the validity of your appeal. Our decision on such review shall be final and binding.

In addition to the enforcement actions that Tuktuk may take internally (including suspension, restriction, or permanent ban), users acknowledge that violations of these Guidelines may attract personal, civil, and criminal liability under Indian law.

Below is an illustrative and indicative reference list of legal provisions that may be invoked against violators:

• Rule 3(1)(b) – Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

Relevant Provisions under Indian Law (Indicative List of Penal Consequences)

1. (i) Infringing on someone else’s rightsThe Digital Personal Data Protection Act, 2023 [S.33(1)]
2. (ii) Content that is explicit (CSAM/pornographic), invasive, harassing, or encourages illegal activities like gambling or money launderingThe Bharatiya Nyaya Sanhita, 2023 [S.196, 294, 295, 77, 353]; The Protection of Children from Sexual Offences Act, 2012 [S.12]; The Prevention of Money Laundering Act, 2002 [S.4]; The Information Technology Act, 2000 [S.66E, 67, 67A]
3. (iii) Harmful to childrenThe Juvenile Justice (Care and Protection of Children) Act, 2015 [S.75]; The Information Technology Act, 2000 [S.67B]
4. (iv) Infringing patents, trademarks, copyrights, or proprietary rightsThe Trade Marks Act, 1999 [S.29]; The Copyright Act, 1957 [S.51]
5. (v) Spreading misinformation, false or misleading content, or impersonating government sourcesThe Bharatiya Nyaya Sanhita, 2023 [S.212, 336, 353]
6. (vi) Impersonation or identity fraudThe Bharatiya Nyaya Sanhita, 2023 [S.319]; The Information Technology Act, 2000 [S.66D]
7. (vii) Threatening national security, unity, sovereignty, or foreign relationsThe Information Technology Act, 2000 [S.66F]
8. (viii) Uploading or distributing malware, viruses, or harmful codeThe Information Technology Act, 2000 [S.43, 66]
9. (ix) Advertising or promoting impermissible or illegal online gamesThe Consumer Protection Act, 2019 [S.89]
10. (x) Violation of any other applicable Indian lawThe Bharatiya Nyaya Sanhita, 2023, The Information Technology Act, 2000, and any other statute in force